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MENTAL HEALTH MIDWIFE
Terms & Conditions
Terms and Conditions of Use
Last updated: March 2026 · birthcare.co.uk · [email protected]
1. What is Birthcare with Katie?
These Terms and Conditions (English law applies) are between you and Katie Smith, trading as Birthcare with Katie (“Birthcare with Katie” / “us” / “we”). You agree to these terms by using our content, products or services, which include but are not limited to:
• Website: birthcare.co.uk
• Social media accounts: Instagram, Facebook
• Digital courses, including Birth Without Fear: Essentials for a Better Birth
• Free resources, workbooks and email content
By accessing any of the above, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
2. About Katie Smith
Katie Smith is a Mental Health Midwife specialising in perinatal trauma with over 11 years’ NHS midwifery experience. Birthcare with Katie is her private education business, operating separately from her NHS employment.
Katie’s role within Birthcare with Katie is as an educator. Engagement with Birthcare with Katie content, products or services does not establish a clinical relationship between Katie and any student, subscriber or website visitor.
3. Terms of Use
By accessing our website, social media, free resources, or purchasing any of our products, you agree that you will not:
1. Modify, copy or reproduce any of our materials
2. Use our materials for any commercial purpose, or for any public display, whether commercial or non-commercial
3. Share login details or course access with any other person
4. Attempt to decompile, reverse engineer or extract any software or content from our platforms
5. Remove any copyright or proprietary notations from our materials
6. Transfer our materials to another person or mirror them on any other server
7. Record, screenshot or capture course video or audio content
8. Publish or post course content on any platform, website or social media channel
In the event that these terms are breached, access will be revoked and any payment made will not be refunded.
4. Digital Courses, Purchase and Access
4.1 Instant Access
Upon successful payment you will receive immediate access to your course via your account login. Access details will be sent to the email address provided at checkout.
4.2 Lifetime Access
Your purchase gives you lifetime access to the course content as it stands at the time of purchase, plus any future updates made to that course. There are no recurring charges.
4.3 Personal Use Only
Your login is for your personal use only. Course access must not be shared with, transferred to, or used by any other person. Each individual wishing to access the course must purchase their own enrolment.
4.4 Future Pregnancies
You may use your lifetime access to revisit course content during future pregnancies at no additional cost.
4.5 Platform Access
Courses are hosted on a third-party platform. Access is subject to that platform’s own terms and conditions. Birthcare with Katie will make every reasonable effort to maintain course availability but cannot be held responsible for platform outages or technical issues outside of our control.
4.6 Content Updates
We aim to keep course content accurate and up to date. However, medical guidelines and best practice recommendations change over time. Content may not always reflect the most recent updates. We recommend always consulting your healthcare provider for current clinical guidance.
5. Pricing and Payment
5.1 Early Access Pricing
Where a product is offered at an early access or launch price, this price is available for a limited time and to a limited number of students. This price is not guaranteed to remain available beyond the initial launch period. Future enrolments will be at a higher price.
5.2 Price Lock
If you purchase at an early access price, your access is secured at that price permanently. You will never be asked to pay more, and all future course updates are included at no extra cost.
5.3 Payment Plans
Where a payment plan is available, payments are collected monthly from the date of your first payment. Full course access is granted immediately upon the first payment. You are responsible for ensuring all payments are completed. In the event of a failed payment, access may be suspended until payment is received.
5.4 Currency
All prices are in pounds sterling (£ GBP). If you are purchasing from outside the UK, your bank may apply a conversion rate. Birthcare with Katie is not responsible for any currency conversion fees.
5.5 Payment Processing
Payments are processed securely by Stripe. Birthcare with Katie does not store your card details. Stripe’s own terms and conditions apply to payment processing.
6. Refund Policy
6.1 Digital Courses, 7-Day Satisfaction Policy
Because our courses are digital products with instant access, we are generally unable to offer refunds once course content has been accessed. However, we offer a 7-day satisfaction policy for new students:
• If you request a refund within 7 days of purchase, and have accessed no more than Module 1 of the course, a full refund will be considered.
• Refund requests must be made by email to [email protected] within 7 days of your purchase date, including your full name, the email address used at purchase, and your reason for requesting a refund.
• Refunds will not be granted where more than Module 1 has been accessed, or after 7 days from the date of purchase.
• If you are on a payment plan and request a refund within the 7-day window, only the first payment will be refunded and subsequent payments will be cancelled.
6.2 Free Resources
Free resources including workbooks, templates and guides are provided at no cost and are not subject to any refund policy.
7. Intellectual Property
All content created and published by Birthcare with Katie, including but not limited to website content, social media content, video lessons, audio meditations, worksheets, workbooks, email content, and all other written or recorded materials, is the intellectual property of Katie Smith / Birthcare with Katie and is protected by copyright.
You may download and print worksheets and workbooks included in our courses and free resources for your own personal use only. No other reproduction, distribution or commercial use is permitted without prior written consent.
8. Medical Disclaimer, Please Read Carefully
The content provided by Birthcare with Katie, including all website content, social media content, digital courses, free resources, email communications and any other materials, is educational in nature and is intended for general information purposes only.
Our content is designed to complement, not replace, the care provided by your NHS or private healthcare team. Nothing within our content, products or services should be interpreted as medical advice, clinical diagnosis, or clinical treatment, and nothing should be relied upon as a substitute for professional medical advice based on your individual condition and circumstances.
Katie Smith is an NHS Mental Health Midwife. Her role within Birthcare with Katie is as an educator. Engagement with our products and services does not establish a clinical relationship between Katie and any student, subscriber or website visitor.
You should always follow the guidance of your own healthcare team regarding your pregnancy, birth and postnatal care. If you have significant concerns about your mental or physical health during pregnancy, please contact your midwife, GP, or healthcare provider.
We are not liable or responsible for any consequences of your having read, listened to, or acted upon any content, advice or materials provided by Birthcare with Katie. You assume full responsibility for your own decisions and actions.
To the fullest extent permitted by law, we make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the content, advice, materials and information published as part of our products and services.
Please consult your healthcare practitioner before using our products and do not consider our content or services as a substitute for medical advice.
9. Privacy and Your Personal Data
At Birthcare with Katie we take your privacy seriously and are committed to handling your personal data in line with the UK General Data Protection Regulation (UK GDPR).
When you purchase a course, download a free resource, or subscribe to our email list, your name and email address will be stored securely and used to provide you with course access and relevant communications. Your data will never be sold to third parties.
You may unsubscribe from our email list at any time using the unsubscribe link in any email.
For full details of how your personal data is collected, used, stored and protected, please refer to the Birthcare with Katie Privacy Policy at birthcare.co.uk/privacy.
10. Third-Party Platforms
Some of our products and services are accessed through third-party platforms, including our course hosting platform and payment processor Stripe. Access to and use of these platforms is subject to their own terms and conditions, which you are responsible for reading and agreeing to.
Birthcare with Katie is not responsible for the content, terms, or practices of any third-party platforms.
11. Limitation of Liability
To the fullest extent permitted by law, Birthcare with Katie shall not be liable for any indirect, incidental, special or consequential loss or damage arising from your use of, or inability to use, our website, products or services.
Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.
12. Changes to These Terms
Birthcare with Katie reserves the right to update these Terms and Conditions from time to time. Any changes will be published on this page at birthcare.co.uk/terms with an updated effective date. Your continued use of our website, products or services following any changes constitutes your acceptance of the updated terms.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from your use of our website, products or services will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. How to Contact Us
If you have any questions about these Terms and Conditions, please contact:
Katie Smith
Birthcare with Katie
Email: [email protected]
Website: birthcare.co.uk
