Effective Date: 02/11/2025 Business Name: Birthcare (United Kingdom)
1. Acceptance of Terms
By accessing www.birthcare.co.uk (“the Website”), you agree to these Terms & Conditions. If you do not agree, please do not use the Website.
2. Use of Content
All text, graphics, and resources are the property of Birthcare and are protected by copyright. You may not reproduce or share materials without prior written permission.
3. Purchases and Payments
Payments are processed securely through Stripe. Prices are shown in GBP and include applicable taxes unless stated otherwise. Digital downloads are non-refundable once delivered, in line with UK consumer law exceptions for digital content.
4. Limitation of Liability
Birthcare provides information for educational and wellbeing purposes only. We are not responsible for any direct or indirect loss resulting from the use of our site, products, or services.
5. Links to Other Websites
We may link to third-party websites for your convenience. We are not responsible for their content or privacy practices.
6. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes will be handled in the UK courts.
Disclaimer and Medical Information Notice
1. General Disclaimer
All information provided by Birthcare (including courses, downloads, podcasts, and blog content) is for educational, informational, and emotional wellbeing purposes only. It is not professional medical advice, diagnosis, or treatment.
2. Midwifery and Health Guidance
Although Katie Smith is a registered midwife and perinatal mental health specialist, the information shared through Birthcare is not intended to replace your individual medical care. Always consult your GP, midwife, obstetrician, or mental-health professional regarding any questions or concerns about your pregnancy, birth, or health.
3. No Guarantees
While every effort is made to provide evidence-based, trauma-informed information, outcomes will vary between individuals. Birthcare does not guarantee any specific result.
4. Emergency Support
If you ever feel unsafe, distressed, or in need of urgent support, contact your GP, NHS 111, or emergency services (999 in the UK).
5. Affiliate and External Links
From time to time, we may recommend products or services. These will always be honest recommendations, and any affiliate links will be disclosed in accordance with UK advertising standards.
Refund & Cancellation Policy
Effective Date: 02/11/2025 Business Name: Birthcare Contact:[email protected]
1. Overview
At Birthcare, I want you to feel fully supported and confident in any purchase you make. This policy explains your rights and options regarding refunds, cancellations, and access to digital content.
2. Digital Products (Instant Downloads & Audio Packs)
All digital downloads — including guides, workbooks, and audio meditations — are delivered instantly. Because access is provided immediately, you do not have the right to cancel or request a refund once the download link has been delivered, as outlined in the UK Consumer Contracts Regulations 2013. If you experience any technical issues accessing your files, please email [email protected] and I’ll ensure you receive the product you purchased.
3. Online Courses
If you purchase access to an online course (such as Birth Without Fear), you have 14 days from the date of purchase to request a full refund provided you have not yet accessed the course materials. Once you log in, view, or download any part of the course, you acknowledge that your access to digital content has begun, and the right to cancel is waived.
4. Payment Plans
If your course purchase includes a payment plan, you agree to complete all scheduled payments unless a refund is approved under the conditions above.
5. Free Resources
Free materials (such as the 30-Day Calm & Confident Birth Mindset Challenge or Birth Plan Guide) are provided for personal use only and may not be sold, shared, or redistributed.
6. Contact for Support
If you believe there’s been an error with your purchase or have a concern about your order, please contact [email protected] within 14 days of purchase, and I’ll do my best to resolve it quickly and fairly.
